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B942 The Practical Guide to People-Friendly Documentation, Adrienne Escoe
Price:
$
50.00
Product Code:
B942
Qty:
Description
Adrienne Escoe is president of Escoe/Bliss Communication, where she is a senior documentation and ISO 9000 compliance consultant. This book has been thoroughly revised from its predecessor Nimble Documentation, to bring together practical solutions to the documentation challenges faced by today's organizations. From company policies and desk instructions to Baldridge and ISO 9000 requirements, it applies a customer and quality-based systems approach to streamlining and managing your company's documentation system. The Guide is an organized toolbox of methodologies that includes Internet, e-mail and web-based documentation management software. 228 pages, softcover. B942
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