Certified under ISO 9001 and our practices meet GMP standards.
We ship labels and SOP Templates same day service.
Used daily in more than 5,000 facilities around the world.

Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Can I use my company's UPS or Fed Ex shipping account?
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
Do you offer quantity discounts?
When will my credit card be charged?
What are your payment terms?
Buyer's Guide
How do I find my product?
How do I navigate the site?
Additional Support

How do I contact you?
My company has a Quality System that includes a Supplier Management process. Are you certified under any Quality registration?
Label FAQs
I need help designing a custom label. Who can I call?
I need labels for a clean room, can you do that?
How do I know what font size and style to use?
What if I want a logo on my label?
I need labels for a harsh environment. What choices do I have?
Can I obtain labels with messaging in languages other than English?
I would like labels with some pre-printed information on them, but still have the ability to fill in specific information. Can I do this?
I'm not sure of exactly what I need. Can I obtain samples of your labels?
Is there anything different about quality control labels, GMP labels, ISO labels, or labels used for other regulatory compliance applications?
Do you manufacture tags?
Do you carry tamper evident labels?
I already have my own design. Can it be transferred to a label?
Do you carry blank labels?
How long does it take to design and produce custom labels?
I have a special shape for my custom label, can that be done?
Do I have to pay for artwork or design fees?
We need specific colors on our labels, can you match them?
Is there a minimum order quantity for custom labels?
I need a label that can be cleaned or sterilized, can you do that?